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Questions? We're here to help! Please contact Random Lengths My Print customer support.

Mailing Address: P.O. Box 867, Eugene, Oregon 97440-0867 U.S.A.
Street Address: 450 Country Club Road #240, Eugene, Oregon 97401-6053 U.S.A.

Toll-Free Phone (in U.S.A. and Canada): (888) 686-9925
Phone: (541) 686-9925
Toll-Free FAX (in U.S.A. and Canada): (800) 874-7979
FAX: (541) 686-9629

E-mail: Please use the form above

Office Hours: Monday through Thursday - 8:00 a.m. - 5:00 p.m.
Friday - 8:00 a.m. - 4:00 p.m.
All times are Pacific (USA) Time.

You may contact Random Lengths offices at other times by leaving voice mail or by using the address and phone number information above.

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Random Lengths would like to let our My Print subscribers know some information we have recently discovered about how My Print works with iPads and iPhones using iOS, and Android tablets and phones.

When you login to My Print, and begin at the Reports Home page, it appears there are no lists of reports available, unlike how My Print appears on a desktop computer.

The grey bar in the middle of the Reports selection box will display the title of one of your reports.

If you click on the report title inside the grey bar, a drop-down list appears of all of your reports (or in the case of the left side of the screen, RL reports or samples).

Choose the report you want from the drop down list, then continue by selecting the action you want to perform (usually Modify Report or Open Report), and you can continue.

We will be working on changes to allow My Print to work more efficiently with tablets, smartphones and other devices. Thank-you for your patience.


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© Copyright 2019, Random Lengths Publications, Inc. PO Box 867 Eugene, OR 97440-0867 | 450 Country Club Road #240 Eugene, OR 97401
Phone Toll-Free in U.S. and Canada 888.686.9925, or Ph: 541.686.9925 | Fax Toll-Free in U.S. and Canada 888.874.7979, or Fax: 541.686.9629
Contact us! Support available 8am-5pm Pacific Time | www.randomlengths.com | Website design by View Design Inc.
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